Terms & Conditions
Last updated: September 11, 2026 · Effective: September 11, 2026
Welcome to MEMAURIA. These Terms & Conditions ("Terms") are a binding agreement between you and MEMAURIA ("MEMAURIA," "we," "us," or "our") governing your use of the MEMAURIA mobile application and related services (together, the "Service"). Please read them carefully. By downloading, accessing, or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the Service.
Contents
1. Eligibility
You must be at least 18 years old and able to form a binding contract to use MEMAURIA. By using the Service, you represent that you meet these requirements. The Service is intended for personal, family use and not for commercial resale.
2. The Service
MEMAURIA helps you and the people you invite record short video answers to guided questions, preserve them in a private library, and share them with family members you choose. We may add, change, or remove features over time to improve the Service. We provide the Service on a reasonable-efforts basis and continuously work to keep it reliable, but we do not guarantee it will always be available or error-free.
3. Your account
Your MEMAURIA account is tied to your phone number, verified by a one-time code. You are responsible for maintaining access to your phone number and any recovery methods you set up (email or PIN), and for activity that occurs under your account. Keep your device and recovery details secure. If you believe your account has been compromised, contact us at info@memauria.com. You may change your number or recover your account using the tools we provide in the app.
4. Your content
You own your memories. The videos, images, names, and other content you create or upload ("Your Content") remain yours. We do not claim ownership of Your Content.
To operate the Service, you grant MEMAURIA a limited, non-exclusive, worldwide, royalty-free license to host, store, process, transcode, generate thumbnails from, transmit, and display Your Content — solely for the purpose of providing the Service to you and the family members you authorize, and for backup, security, and support. This license exists only so we can run MEMAURIA for you; it ends when you delete the content or your account, except for copies that may persist briefly in encrypted backups or as required by law, and except that content you contributed to another person's collection may remain with that collection.
You are responsible for Your Content and for having the rights necessary to upload and share it. Do not upload content you do not have the right to share.
5. Consent to record others
MEMAURIA is built on trust between family members. You agree that before you record, upload, or share a recording of another person, you have that person's permission to do so — and, where that person is a minor or is unable to consent, the permission of their parent or legal guardian. You are solely responsible for obtaining these consents and for how you use and share recordings of others. Respect the wishes of anyone who asks not to be recorded or who asks that a recording be removed.
6. Acceptable use
You agree not to use the Service to:
- Upload or share content that is unlawful, harassing, hateful, abusive, defamatory, or that violates another person's rights or privacy;
- Record or share anyone without the consent described above;
- Impersonate any person or misrepresent your affiliation with anyone;
- Send unwanted messages or invitations, or use the invitation features to spam;
- Attempt to access accounts, data, or systems that are not yours;
- Interfere with, disrupt, reverse-engineer, or attempt to circumvent the security of the Service;
- Use the Service for any commercial purpose not expressly permitted by us; or
- Use the Service in violation of any applicable law.
We may remove content or suspend accounts that violate these Terms, and we may report unlawful activity to the authorities.
7. Invitations & SMS
The Service lets you invite others by sending them a text message. By using these features, you confirm you have permission to contact the people you invite. We send transactional SMS such as verification codes, invitations you initiate, and — if enabled — occasional reminders. Message and data rates may apply. You are responsible for your invitations and for respecting recipients who do not wish to be contacted.
8. Purchases & subscriptions
Some features of MEMAURIA may be offered for a one-time purchase or on a subscription basis. Any purchases made through the app are processed by Apple through your App Store account and are subject to Apple's terms. Prices and what's included will be shown to you before you buy. Subscriptions renew automatically unless canceled at least 24 hours before the end of the current period; you can manage or cancel subscriptions in your App Store account settings. Except where required by law or Apple's policies, purchases are non-refundable; refund requests for App Store purchases are handled by Apple.
9. Our intellectual property
The Service itself — including the MEMAURIA name, logo, wordmark, software, design, and content we provide (but excluding Your Content) — is owned by MEMAURIA and its licensors and is protected by intellectual-property laws. We grant you a limited, personal, non-transferable, non-exclusive, revocable license to use the Service as intended. You may not copy, modify, distribute, sell, or create derivative works from any part of the Service except as expressly allowed.
10. Disclaimers
The Service is provided "as is" and "as available," without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. While preserving your memories is our mission and we take reliability and backups seriously, we do not warrant that the Service will be uninterrupted, secure, or error-free, or that any content will never be lost. You are encouraged to keep your own copies of irreplaceable recordings where possible.
11. Limitation of liability
To the fullest extent permitted by law, MEMAURIA and its owners, employees, and suppliers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, memories, profits, or goodwill, arising out of or relating to your use of (or inability to use) the Service, even if we have been advised of the possibility of such damages. To the fullest extent permitted by law, our total liability for any claim relating to the Service will not exceed the greater of the amount you paid us for the Service in the twelve months before the claim, or fifty U.S. dollars (US$50). Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.
12. Indemnification
You agree to indemnify and hold harmless MEMAURIA and its owners, employees, and suppliers from any claims, damages, losses, and expenses (including reasonable legal fees) arising out of Your Content, your use of the Service, your violation of these Terms, or your violation of the rights of another person — including any claim that you recorded or shared someone without proper consent.
13. Termination
You may stop using the Service and delete your account at any time from within the app or by contacting us. We may suspend or terminate your access if you violate these Terms or if necessary to protect the Service or other users. Sections that by their nature should survive termination — including content licenses granted to operate the Service, disclaimers, limitations of liability, and indemnification — will survive.
14. Apple App Store additional terms
These Terms are between you and MEMAURIA only, and not with Apple Inc. ("Apple"). Apple is not responsible for the Service or its content. The following apply to your use of the app obtained through the Apple App Store:
- The license granted to you is a non-transferable license to use the app on any Apple-branded device that you own or control, as permitted by the App Store's Usage Rules.
- Apple has no obligation to furnish any maintenance or support services for the app. Any questions should be directed to us at info@memauria.com.
- To the maximum extent permitted by law, Apple has no warranty obligation for the app; any warranty claims will be our responsibility.
- Apple is not responsible for addressing any claims by you or a third party relating to the app, including product-liability, legal or regulatory, or consumer-protection claims.
- In the event of any third-party claim that the app infringes intellectual-property rights, we — not Apple — will be responsible for its investigation, defense, settlement, and discharge.
- You represent that you are not located in a country subject to a U.S. Government embargo or designated as "terrorist-supporting," and that you are not on any U.S. Government list of prohibited or restricted parties.
- Apple and its subsidiaries are third-party beneficiaries of these Terms and, upon your acceptance, will have the right to enforce them against you.
15. Governing law & disputes
These Terms are governed by the laws of the State of Washington, United States, without regard to its conflict-of-laws rules, except where your local consumer-protection law requires otherwise. You agree that the state and federal courts located in Washington will have jurisdiction over any dispute not subject to informal resolution, subject to any mandatory rights you have under local law. We encourage you to contact us first at info@memauria.com so we can try to resolve any issue directly.
16. Changes to these Terms
We may update these Terms as the Service evolves or as the law requires. When we make material changes, we will update the "Last updated" date above and, where appropriate, notify you in the app. Your continued use of the Service after an update means you accept the revised Terms.